Frequently Asked Questions

What is eRounds?
eRounds is a trusted community for social-medical collaboration.  Social-medical collaboration allows verified members to share clinical insights through...
Fri, 11 Apr, 2014 at 11:10 AM
How much is eRounds?
eRounds for the general community is free.  
Wed, 30 Apr, 2014 at 11:45 PM
I have a technical problem or support issue I need resolved. Who do I e-mail?
Fri, 14 Mar, 2014 at 12:27 PM
How does eRounds handle PHI and privacy?
As a HIPAA compliant organization, eRounds takes privacy very seriously.  This means that the system meets or exceeds standards set forth by the HIPAA an...
Fri, 11 Apr, 2014 at 12:23 PM
How do I close my account?
Please contact support@erounds.com for assistance in closing your account.
Fri, 11 Apr, 2014 at 12:22 PM
What is my Showcase?
Your Showcase is the main stream of cases you see when you open the eRounds application.  It contains cases posted by your colleagues or anyone you are f...
Fri, 11 Apr, 2014 at 12:22 PM
What is a STAT alert?
Marking a post as STAT places it in the Showcase of the group to whom you are posting with a red title bar. Push notifications will be sent to all eRounds...
Fri, 11 Apr, 2014 at 12:22 PM
Who can see my posts?
If you do not select any users or groups when you select the Private option while creating a new post, then only you can see your posts in your private i...
Wed, 24 Feb, 2016 at 9:10 AM
What happens if I upload a post that contains PHI?
PHI must be removed during the upload process using our manual editing tools. If you discover PHI in a post after upload you must delete the post immedia...
Wed, 24 Feb, 2016 at 9:11 AM
What happens when I delete my posts?
When you delete an image from your library we remove it from all users' view.  eRounds may retain a copy on its servers.
Wed, 24 Feb, 2016 at 9:11 AM